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Privacy Policy

Last updated: May 2026

One Compliance Ltd (“One Compliance”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we may collect, use, and protect information when you use our website, mobile application, training environments, or contact us.

1. Information We Collect

We collect limited information needed to provide and improve our services. This may include:

• contact details you provide, such as your name and email address;
• information submitted through contact or support requests;
• account or access information, where login access is provided;
• learning activity, such as course progress, quiz results, levels, and achievements;
• technical information, such as device type, browser type, operating system, app version, IP address, error logs, and performance data;
• basic usage information, such as pages viewed, features used, and interactions with training content.

We do not intentionally collect sensitive personal information, such as financial information, health information, biometric data, or government identification documents.

2. How We Use Information

We use information to:

• provide access to our website, app, and training environments;
• deliver courses, quizzes, progress tracking, and related learning features;
• respond to enquiries and support requests;
• maintain, troubleshoot, and improve our services;
• understand general usage and improve user experience;
• protect our services from misuse, unauthorised access, or security risks;
• comply with applicable legal or operational requirements.

We do not sell personal data.

3. Cookies and Analytics

Our website may use cookies or similar technologies to support basic functionality and understand general usage.

Our app and related services may collect limited analytics and performance data to help us identify technical issues, improve reliability, and maintain service quality.

You can control cookies through your browser settings.

4. Sharing Information

We may share limited information with trusted service providers who help us operate our website, app, hosting, analytics, communications, support, or security services.

These providers are expected to process information only as needed to provide their services to us and to protect it appropriately.

We may also disclose information where required by law or where necessary to protect One Compliance, our users, or our services.

5. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, app, or online service can be guaranteed to be completely secure.

6. Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving issues, and meeting legal or operational requirements.

When information is no longer needed, we delete it or take reasonable steps to anonymise it.

7. Your Choices

You may contact us to request access to, correction of, or deletion of personal information associated with you.

We may need to verify your request before taking action.

You may also disable cookies through your browser settings, although some website features may not work properly without them.

8. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal data from children.

If you believe a child has provided personal data to us, please contact us so we can take appropriate steps.

9. Third-Party Links

Our website or services may contain links to third-party websites or resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.

11. Contact

For questions about this Privacy Policy or how we handle personal data, please contact: